frequently asked questions
  1. Who does Colonial Electric Supply sell to?
  2. Where can I find Colonial Electric Supply?
  3. What are your hours?
  4. How do I open a customer account?
  5. What is “My Colonial?”
  6. How do I get a User ID and Password to access my account and My Colonial?
  7. What is the “Guaranteed 1000” program?
  8. How do I find out about upcoming customer events and seminars?
  9. What manufacturers does Colonial Electric Supply carry?
  10. How can I find out about New Products and Specials?
  11. What career opportunities are available and how do I apply?
  12. Who is your parent company?
  13. How do I check my Gift Card Balance
  14. What are Colonial's Terms and Conditions of Sale?

  15. Who does Colonial Electric Supply sell to?
    Colonial sells to anyone looking for electrical products.  Our most frequent customers are electrical contractors, companies purchasing electrical material to maintain, repair or operate their plants or facilities (MRO), schools, governments, pharmaceutical companies, hospitals, property management companies, transportation companies, municipalities and more.  Homeowners are welcome to stop by our counter locations to search for do-it-yourself electrical products and tools.

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    Where can I find Colonial Electric Supply?
    Colonial Electric Supply has branch locations through out southeastern Pennsylvania, southern New Jersey, and Delaware.  Our main Customer Service Center and Administrative Offices are located in King of Prussia, Pennsylvania.  For a complete list of locations, hours and contact information, please visit our Locations page.

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    What are your hours?
    All Colonial Electric Supply branches are open early until 5:00 p.m. with Saturdays available by branch. Check the Locations page for a complete listing of branches and their hours.  Our Customer Service Center operates 24 hours a day (Sundays until 4:00 p.m.) for after-hours and emergency pick-ups so customers can pick up materials or call in an order anytime.  If you need to call in an order or pick-up after hours, you can call 610-312-8100.  The Central Service Center is located at 201 W. Church Rd., King of Prussia, Pennsylvania 19406.

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    How do I open a customer account?
    In order to open a customer account with Colonial Electric Supply, you will need to complete a credit application.  You can access the credit application online by clicking on the “Credit App” tab above or by simply clicking here.  You will need Adobe Acrobat Reader to open the application.  If you do not have this program, you can download if for free at www.adobe.com. Once you have completed the application, you can mail it to:

    Colonial Electric Supply
    Financial Services Dept.,
    201 W. Church Rd.
    King of Prussia, PA 19406. 
    Fax: 610-312-8130

    If you have any questions regarding the application or opening an account,
    please call our Financial Services Team at (610) 312-8100.

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    What is “My Colonial?”
    My Colonial is our customers’ very own portal into their account and our inventory!  Using their User ID and Password, customers can view their account status, order status, delivery schedule, invoices and real-time inventory online.

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    How do I get a User ID and Password to access my account and My Colonial?
    It’s easy to get a User ID and Password for My Colonial.  Click here to visit the My Colonial page to complete the form or call us at (610) 312-8100.

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    What is the “Guaranteed 1000” program?
    You want it...we got it....GUARANTEED!  Colonial Electric Supply guarantees that the industry’s top 1000 items will be in-stock and ready for pick-up or next-day delivery at any of our locations when you need it or we’ll give you a $100 service credit.  For more information, including the list of items and rules, click here to visit our Guaranteed 1000 page.

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    How do I find out about upcoming customer events and seminars?
    Colonial Electric Supply offers a variety of events, trade shows and manufacturer seminars.  To see what events and seminars are coming up, click here to visit our Upcoming Events page.  You may also contact our Marketing Department at (610) 312-8100 or 877-312-8100.

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    What manufacturers does Colonial Electric Supply carry?
    Colonial Electric Supply carries more manufacturers than you can imagine!  For a listing of our manufacturers, click here to visit our Line Card page.

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    How can I find out about New Products and Specials?
    Colonial Electric Supply offers great special deals and always stocks the latest, greatest products in the industry.  To see our current specials and new products in stock, click here to visit our Specials/New Products page.  We also feature a New Product Zone in each of our branch locations.  The products and manufacturers change monthly so make sure to stop by for this month’s featured new products!

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    What career opportunities are available and how do I apply?
    Colonial Electric Supply is always looking for talented individuals to join the Colonial team.  To view our open positions and how to apply, click here to visit our Careers page.

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    Who is your parent company?
    Colonial Electric Supply is a family owned and operated business since 1972.  We are not part of a larger organization or company.

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    How do I check my Gift Card Balance?
    Click here to check Gift Card Balance.

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    What are Colonial's Terms and Conditions of Sale?
    To access Colonial's Terms and Conditions of Sale, click here

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